Who do you complain to about British Gas?

Who do you complain to about British Gas?

How to complain directly to British Gas. British Gas’s customer service team is on 0333 202 9802. You can also write to Complaints Management Team, PO Box 226, Rotherham, S98 1PB.

How do I speak to an advisor at British Gas?

Calling British Gas. Call 0333 202 9532 to contact customer service. Calling this number will connect you to a British Gas customer service representative that can direct you to the right department. This is a quick way to speak to a customer service representative over the phone.

Can you trust British Gas?

British Gas Energy Trust is an independent Charitable Trust. The governance and development of the Trust is overseen by a group of unpaid Trustees drawn from across the UK.

How do I speak to someone at British Gas Homecare?

If you need extra help, let us know at britishgas.co.uk/priority-service-register You can also call us free on 0800 072 8625.

How do I contact British Gas out of hours?

Call the Gas Emergency Services on 0800 111 999.

Is British Gas having problems?

We’re currently experiencing problems with our computer systems and website, as a result, some of our customers are having problems accessing their accounts. This is a temporary problem and we’re working hard to resolve it. We apologise to our customers for any inconvenience this has caused.

Is British Gas expensive?

The simple truth is that British Gas are more expensive because they are not as efficient, and make higher profits.

Why is British Gas expensive?

Is British Gas cheap?

How do big six prices compare? British Gas has the cheapest tariff of the big six, though there are a few good deals from some of the other major suppliers (all are one-year fixes and average prices are based on typical use). Here’s how they compare: British Gas – £839/yr (new and existing customers)

Is HomeServe better than British Gas?

While British Gas and HomeServe offer roughly the same services, HomeServe is the clear winner. What with slightly cheaper monthly costs covering more services, HomeServe outperforms British Gas in quality and quantity of services.

Is there a cancellation fee for British Gas HomeCare?

Cancellation feesNo cancellation fee if British Gas has not carried out an annual service or any repairs.

Is there an emergency number for British Gas?

Who is British Gas affiliated with in the UK?

Selectra UK is not affiliated with this energy provider. British Gas Reviews 2021: Satisfied customers? British Gas reviews reveal a lot about customer satisfaction across the board. Customer service standards are just one aspect of the British Gas experience.

Are there any negative reviews of British Gas?

James, with British Gas Some British Gas customers also complain about customer service, on the phone as well as on the live webchat service. Nevertheless, representatives of British Gas are quick to respond to many of these negative reviews to try to resolve customers’ issues.

How often do people complain about British Gas?

In the first quarter of 2019 roughly 1.5% of all British Gas customers complained about the service they received; while E.on’s record was considerably worse, with 3% of all their customers taking the trouble to make formal complaints.

What happens if British Gas cant do a job?

A British Gas spokesman says if a job cannot be completed within a contract period, the customer will be compensated. He adds: ‘We will attend all essential and vulnerable customer appointments.’ Could you cut your energy bills… or help the planet and go green?